Just back from… Shangri-La Hotel, Singapore

Shangri-La-Singapore-Valley-Wing-Deluxe-Room

Traveller: Krissy Mander
Hotel: Shangri-La Hotel, Singapore
Room: Valley Wing Deluxe Room

The ambience: For an incredible complex of three modern wings, plus an apartments and residences complex, Shangri-La still manages to keep a sense of history; after all, this is where the Shangri-La Hotel story began over 40 years ago. Set within 6ha of verdant tropical gardens, the hotel is a marble oasis in a metropolis known for its greenery. I passed a few thoughtful moments in the lush, calm surrounds. Arriving in the Valley Wing, I was struck by the grandeur of the high ceilings, marble columns and chandeliers, set off by modern art in rich reds and a two-storey painting in a traditional Chinese style of a waterfall meandering through the mountains.

The room: My room is adorned with the sumptuous fabrics found throughout the exclusive Valley Wing, offering high ceilings and golden accents for a classic feel. The bathroom includes a bathtub with television, a marble shower with a seat and a double sink, with a separate dressing area between the bedroom. Everything had been thought of with regards to amenities; even razors and hairbands had been included. A complimentary Nespresso machine and a fruit bowl restocked daily brought comfort directly to my room.

The location: Nothing in Singapore is ever too far away, but the Shangri-La Hotel is particularly well situated near Orchard Road in the Tanglin District.

Shangri-La-Singapore-Valley-Wing-Lobby-Reception

The service: From the moment my car arrived at the airport, to the moment I left, the high standard of professionalism from every member of staff impressed me. That said, the service never felt cold; I was warmly welcomed with the amiability of a long-term friend but everything was executed just so to make my first time a special one. It was quite easy to see why people return; the service simply makes you want to come back. The attention to detail was particularly evident when I ordered room service after my late arrival. Although my meal comprised only a salad, it was served so promptly and with such flair – white tablecloth, silver cutlery and the insistence that I be served rather than just help myself – that it felt like much more of an occasion.

The dining: Although the Shangri-La Singapore is home to eight dining venues – including the newest restaurant, The Waterfall, serving Southern Italian cuisine – I spent my one evening in at The Line. This bright and contemporary all-day dining venue offers an array of cuisines from theatre kitchens. The curry I chose was perfectly balanced. I also appreciated the complimentary wine and cocktails from 5pm to 7pm in the Valley Wing Champagne Bar; after a day ITB, the platter of cheese, crackers and relish was very welcome.

The checklist

Designer amenities?
Acqua di Parma

Butler service?
Available for suites in the Valley Wing.

Airport transfers?
Yes.

Shangri-La-Singapore-Valley-Wing-Lobby

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