Tablets the way forward for LAN and TAM

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LAN and TAM, members of the LATAM Airlines Group, are the first South American airline companies to develop and provide their pilots and cabin crew with tablets geared to facilitate, optimise and improve the information management process for flight operations and services on-board.

The new system will reduce data processing time from 15 days down to only one day in some cases, leading to a massive reduction in paper consumption. LATAM also expects a significant amount of savings in fuel consumption and a decrease in CO2 emissions by approximately 3,000 annual tons since this project will eliminate the weight of computers and documents that were previously needed on-board. Materials such as navigation charts, manuals, flight certificates and applications will now be in digital format, making life easier for LAN and TAM pilots.

Jorge Ihnen, VP of Operations LATAM Airlines Group explains the benefits, “With these new projects, we aim to improve not only our passengers’ travel experience, but also provide better quality tools for our crew members. This initiative will lead to a reduction of data processing times and costs, an increase in our operations’ effectiveness indexes and the optimisation of the delivery of our service on-board.”

Over 2,000 tablets have already been delivered to In Flight Service Managers, and the company is slated to fully complete the implementation of this project in more than 300 planes and five flight simulators by the first quarter of 2016, providing all pilots with the new, advanced technology.

The Group is currently implementing the second stage of this project, which consists of providing cabin crew members with access to additional in-flight information such as an interactive seating map with passenger information, catering services and details about frequent flyers on-board.

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