InterContinental Hotels & Resorts has enhanced its guest experience by redefining luxury with Club InterContinental.
Alluding to the craft, ceremony and glamour associated with luxury travel from the past, Club InterContinental presents a modern take on the Golden Age of Travel. From the time they make a booking at an InterContinental hotel or resort until they depart for their next destination, Club InterContinental keeps guests and their personal preferences at the heart of the entire journey. Guests will enjoy exclusive privileges and a bespoke experience, promising them meaningful experiences that truly matter to them, regardless of whether they are travelling for business or leisure.
Bruce Ryde, Head of Luxury & Lifestyle Brand Marketing, IHG, AMEA said: “Club InterContinental is much more than a room category – it is an elevated standard of hospitality that includes an array of bespoke privileges from the moment you make your reservation to your departure from the hotel. Our guests can enjoy a range of services including dedicated staff on hand to assist them, luxurious Club InterContinental rooms and exclusive access to the Club InterContinental Lounge.”
“At InterContinental we know that for our guests, luxury is a mindset and a way of experiencing life. We focus our attention on anticipating their needs and catering to individual preferences through thoughtful touches and pleasant surprises. It’s with this in mind that we enhanced our Club InterContinental offering to aim beyond the obvious and meet the needs of our discerning guests,” he added.
With Club InterContinental, guests can expect a perfect end-to-end luxury experience tailored to their personal preferences by a dedicated Club InterContinental team at each InterContinental hotel and resort. The Club InterContinental manager gets in touch prior to guests’ arrival to address any specific needs and preferences to plan ahead and ensure the stay goes smoothly. Upon arrival at the airport, Club InterContinental guests who book a chauffeured car service to the hotel or resort can enjoy complimentary wireless internet throughout the journey. They are personally greeted at the hotel or resort and escorted to the Club InterContinental Lounge for check-in to their luxurious Club InterContinental room. Available for Club InterContinental guests and an additional guest at no extra charge, the exclusive Club InterContinental Lounge offers a superb complimentary breakfast selection, a delightful afternoon tea, as well as sophisticated cocktails and locally-inspired canapés in the evening. Other premium services Club InterContinental guests can enjoy include complimentary clothes pressing and a later check-out time so they can enjoy the benefits a little longer.
Through the recently launched a dedicated portal, www.clubintercontinental.com, guests can book their Club InterContinental experience at 70 InterContinental hotels and resorts globally and at 50 across Asia, the Middle East and Africa to enjoy the premium benefits.
InterContinental hotels and resorts in Australia offering a taste of the Club InterContinental life include InterContinental Sydney, InterContinental Sydney Double Bay, InterContinental Melbourne the Rialto, InterContinental Adelaide and InterContinental Sanctuary Cove Resort.