Crowne Plaza voted world’s best airport hotel


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Crowne Plaza Changi Airport has been named World’s Best Airport Hotel and Best Airport Hotel in Asia for the second consecutive year at the prestigious 2016 Skytrax World Airport Awards. The award ceremony was held at the Passenger Terminal EXPO in Cologne, Germany.

Established in 1999 when Skytrax launched its first global Airport Customer Satisfaction Survey, the non-profit World Airport Awards are recognized as a global benchmark of excellence in the travel industry. The 2016 awards for best airport hotels are based on nominations from travellers around the globe. It evaluates key performance indicators in guest satisfaction including overall experience, level of service, room and bathroom cleanliness, quality of food, leisure, fitness and spa facilities, comfort and accessibility to the airport.

Crowne Plaza Changi Airport received this award for the first time in 2015. This is a milestone in the young history of the 320-room hotel that is set to expand with the launch of an additional 243 new rooms in Q2/Q3 of 2016.

“It is indeed a great honour to be named the World’s Best Airport Hotel for two consecutive years and we would not have achieved this without the vote of confidence from our guests,” says Sunshine Wong, General Manager of Crowne Plaza Changi Airport.

“We are constantly striving to be a Great Hotel Guests Love. This award is a recognition of our team’s hard work, dedication and commitment to delivering the highest service quality we have promised our guests. I would like to take this opportunity to thank all our guests for the confidence and support through the years and we look forward to seeing you again when we open our extension of 243 new rooms in a few months time.”

Crowne Plaza Changi Airport is the only international brand hotel to be located within the immediate vicinity of world-class Changi Airport. The hotel offers unparalleled convenience and accessibility with seamless connectivity to Changi Airport Terminal 3. With the addition of 243 new rooms, the hotel will feature a total of 563 rooms.

Designed by award-winning architects WOHA, the hotel encapsulates elements of both city and resort hotels. Crowne Plaza Changi Airport also features a beautiful landscaped outdoor pool for long-haul travellers seeking an oasis to relax and rejuvenate before they embark on their next journey.

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