The Ritz-Carlton, Kuala Lumpur celebrated the official relaunch of the hotel with much glitz and glamour on 31 March 2016. The grand occasion was officiated by His Royal Highness The Sultan of Selangor, Sultan Sharafuddin Shah Alhaj Ibni Almarhum Sultan Salahuddin Abdul Aziz Shah Alhaj.
There is nothing more apt than Puttin’ on the Ritz to celebrate the relaunch of The Ritz-Carlton, Kuala Lumpur, a luxury hotel owned by YTL Hotels, the hospitality arm of one of Malaysia’s most dynamic conglomerates, YTL Corporation Berhad. The celebration marks a milestone and a new phase in the hotel’s evolution as it continues to set new benchmarks for the hospitality industry for years to come.
His Royal Highness The Sultan of Selangor and Tan Sri Yeoh Tiong Lay, Executive Chairman of YTL Corporation, unveiled the official relaunch plaque at The Banquet Hall where an exquisite four-course dinner was served to 300 high profile guests including foreign dignitaries and prominent local and international personalities.
The evening culminated with a dazzling performance by Australia’s leading lady of musical theatre, Rhonda Burchmore and Max Trengrove. They performed classic numbers immortalized by Fred Astaire and Ginger Rogers, accompanied by a five-piece band from Australia.
“We are very pleased with the stunning transformation The Ritz-Carlton, Kuala Lumpur had undergone after more than a year of meticulous planning and refurbishment. The travel industry is ever evolving and we strive to provide the highest level of personalized service and facilities in order to stay at the forefront of the traveler’s mind. The Ladies and Gentlemen of the hotel are looking forward to greater success in the years to come. Additionally, YTL Hotels’ long-term partnership with Marriott International continues to grow steadily with the upcoming openings of two Ritz-Carlton hotels in Thailand and Japan which we are all very excited about,” said Mahmoud Skaf, General Manager of The Ritz-Carlton, Kuala Lumpur.
Ensconced within this new and stylish 364-room all-butler hotel is a contemporary urban retreat with a legacy spanning 18 illustrious years. An enclave that many international celebrities and personalities, business and leisure travellers alike, have called home.
Opening on 1 December 1997, The Ritz-Carlton, Kuala Lumpur has become a landmark in the vibrant Golden Triangle of Malaysia’s capital city and is recognized as one of the top five butler hotels in the world by The Independent. In the almost two decades since its inception, the hotel has garnered many accolades and awards, bearing testimony to its continued efforts in maintaining a legacy of service excellence, uncompromising quality with access to a range of bespoke services. Travel & Leisure regards it one of ‘The Greatest Hotels in the World’, and it made the prestigious ‘Gold List’ in Condé Nast Traveler.
The relaunch of The Ritz-Carlton, Kuala Lumpur serves to amplify the brand’s legacy and all its attendant values with contemporary flair and expression, making it relevant to consumers of today. While remaining true to its roots, the hotel continues to develop a more modern persona to meet the ever-changing demands of the discerning traveller. Alexandra Champalimaud and her team of designers did an exceptional job refurbishing the hotel. The New York-based design consultancy has earned a reputation for developing designs of the highest calibre.
The new design for the hotel’s guest rooms, including luxuriously appointed suites, public areas and facilities, is fresh and modern while embracing the hotel’s classical roots. Uncompromising quality and attention to detail underpin every aspect of the new design, from furnishing and fabrics, clever lighting, richly detailed screens, luxurious marble to stylish accessories that are also modern classics. The result is one understated elegance and timeless design, and will undoubtedly impress loyal and new guests.
The Ritz-Carlton butlers are the very personification of service excellence to detail for which the hotel is world-renowned. The butler delivers every request with the touch of a single button on the room telephone. From unpacking and packing, shoeshine and car transfers, to organizing the perfect itinerary for shopping, dining and entertainment, these highly trained butlers add an integral edge to a flawless stay.
The hotel has established its place among the capital city’s gastronomes with its portfolio of fine restaurants. Li Yen, the hotel’s award-winning Cantonese restaurant, is an enduring favorite while Sunday Brunch at the hotel, now served in The Cobalt Room, is always a popular choice, with sumptuous spreads of signature roasts and fresh seafood to artisanal cheeses, decadent desserts accompanied with champagne and wines. Sunday afternoons in Kuala Lumpur will never be the same again with this interactive and lively offering.
Afternoon Tea enthusiasts will be spoilt for choice at The Lobby Lounge, with forty luxury teas from Ronnefeldt, including the exclusive Ritz-Carlton, Kuala Lumpur Blend. These are to be savoured with delicious handcrafted cakes and pastries by the award-winning Pastry Chef Tony Hoyle. For lighter meals, The Patisserie serves up the offerings and mood of an intimate Viennese patisserie with a modern twist.
The Library is a brand new space that features wood panelling and floors for warm ambiance for quiet contemplation. A selection of vintage cognac and whisky as well as fine wines from around the world cater to connoisseurs of the tipple, alongside classic cocktails including the Ritz Fizz, the hotel’s very own signature cocktail. Savoring a tantalizing dinner from the Menu Du Jour is the perfect way to conclude a relaxing evening. Adjacent to The Library is The Smoke Room, offering a choice of premium cigars for aficionados.
Enhancing the range of culinary experiences is the newly introduced Chef-on-Call, an option for corporate or private events. This bespoke service features the guest’s very own Chef, Butler and Hostess, making any occasion all the more distinctive and special. The hotel has always been a choice venue for classy meetings with impeccable service and culinary options. An experienced and efficient team ensures every need is anticipated and met in a timely manner.
The hotel’s Spa Village Kuala Lumpur now boasts a brand new Sensory Sound Bath Room. The only of its kind in Asia, it complements the host of wellness facilities and therapies available at this multiple award-winning spa.
New and returning guests of The Ritz-Carlton, Kuala Lumpur have come to expect an exemplary level of service and experience from a global icon that has been consistently setting new benchmarks for personalised service and luxury hospitality. The renewed, refreshed and relaunched hotel will more than fulfill guest expectations.