Travel agents are now able to check-in their clients sailing on an Aqua Expeditions cruises in Peru, Cambodia and Vietnam online, 24 hours a day/seven-days a week. Guests are also able to register their own details if they choose.
The company is advising that all guests can now check-in from 90 days prior to their departure so that Aqua Expeditions’ operations team have adequate time to prepare for their voyage.
The strategy aims to “ensure our operations team receive guest information and special requests directly so that we may provide exceptional services and deliver memorable experiences to your clients,” the company said.
Details that will be required to complete the online check-in include bedding configuration for all suites, passport details,date of birth,emergency contact, dietary preferences and pre- and post-travel details (flights, accommodation and private transfer requests, if any).
Customers using the system are able to save their progress and return to the site at a later stage to complete their details. Once check-in is completed, a cruise ticket will be issued.
The cruise company points out that its system currently works best when using a desktop or laptop, rather than mobile devices.
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