Outrigger Hospitality Group has a one-of-a-kind loyalty program, DISCOVERY, that gives its guests recognition and benefits across 30+ hotel brands with 500+ hotels, resorts and palaces in 75 countries. Rewards come as local experiences – authentic activities that help guests connect to the culture and local traditions of each destination. Outrigger offers these perks to members rather than providing free nights, conforming to the way other hotel loyalty programs operate.
One example is the Holokai sail from Waikiki Beach. The Holokai is a custom-designed, handcrafted 49-passenger beach catamaran. Equipped with spacious seating, netted splash area and Bluetooth sound system, DISCOVERY members can cruise the calm waters of Waikiki for a memorable hour. (Platinum level DISCOVERY members also have access to an ‘open bar’ while cruising).
Other options in Hawaii include private hula lessons, private Hawaiian vow renewal ceremony, Ke Kani O Ke Kai summer concerts and private ukulele lessons.
Other destinations come with their own perks: cooking classes in the Maldives, a vineyard tour and picnic in California and a private poolside cabana for the day at Outrigger Laguna Phuket Beach Resort, Thailand.
There are three membership levels for DISCOVERY – Gold, Platinum and Black – and each qualifying stay counts equally towards elite qualification.
Gold: upon joining
Enjoy a range of complimentary benefits as soon as you enrol in the DISCOVERY program.
Platinum: 10–29 nights
Move up to Platinum level after staying ten qualifying nights in a calendar year.
Black: 30+ nights
Join the upper echelons of the luxury traveller and upgrade to Black after 30 qualifying nights in a calendar year.
Tier status benefits of DISCOVERY are as follows:
Local Experience awards are rewarded based upon membership level and activity in the DISCOVERY program https://www.discoveryloyalty.com/Membership-Benefits.