Recent additions to security, shopping, dining, and interior spaces at Los Angeles International Airport have transformed travel from hassle to indulgence, earning it a place among Skytrax’s Top 10 Most Improved Airports in 2018.
To streamline the passenger experience, while maintaining safety protocols, the Transportation Safety Administration and U.S. Customs and Border Protection have incorporated futuristic improvements into security and customs. In the Tom Bradley International Terminal (TBIT), British Airways and Lufthansa check in some flyers using a facial recognition program, the first of its kind in the U.S.
The international terminal and Terminal 2 are also home to 190 Automated Passport Control machines, which speed up the customs process.
For parties interested in an even more luxurious experience, The Private Suite, located in an exclusive A-list terminal, provides private screenings; attendants and concierges to handle baggage, ticket issues, rental cars, and more; as well as a three-minute chauffeured ride in a BMW directly to your plane.
While these upgrades mean travellers can spend less time at the airport, new lounges and fine-dining and luxury shopping choices ensure that what time is spent at LAX will be pleasurable. Catering to affluent international travellers, upscale lounges such as the Qantas First Lounge, United Polaris lounge, Star Alliance Lounge and American Express Centurion Lounge are designed to reduce jet lag, help passengers adjust to a change of time zone and comfort them with amenities like private dining on fine cuisine, signature cocktails, daybeds and showers.
Westfield LAX has revamped the retail components of the terminals, adding 20 new shops. Southwest’s Terminal 1 now includes a Kiehl’s skin-care shop and a MAC cosmetics store.
Offering more than the usual fast-food options, TBIT features elevated options from L.A.-only eateries: the sophisticated Petrossian Caviar and Champagne Bar, where visitors can dine in or purchase a “caviar in the air” picnic pack for the plane; Chaya Sushi, serving handmade sushi and premade sashimi and sushi rolls to go; celebrity chef Michael Voltaggio’s ink.sack restaurant, which serves up artisanal sandwiches; LAMILL Coffee, known for its always-pressed, never brewed joe; and Border Grill, featuring celebrity chefs Susan Feniger and Mary Sue Milliken’s renowned upscale modern Mexican cuisine.