Swiss International Air Lines (SWISS) and the Swiss Federal Railways (SBB) will expand their ‘Flugzug’ (‘airtrain’) rail services, which currently operate between Zurich Airport and the SBB stations in Basel and Lugano, to further routes in the course of next year. The focus will be on connecting other major Swiss cities and tourist destinations with the SWISS route network.
The new partnership is intended to promote rail as an integrated transport mode to take air travellers to and from SWISS’s Zurich Airport hub. At the same time, the present Flugzug product will be made more flexible, to give customers a greater choice of Flugzug services and align these as closely as possible with their air connections. The initial focus here will be on Switzerland’s major cities and tourist destinations such as Bern, Lucerne, Andermatt, Interlaken and Zermatt.
“This intensified collaboration between ourselves and SBB will enable travellers to make optimum use of both air and rail transport wherever it makes sense to do so in economic and ecological terms,” explains SWISS Chief Executive Officer Thomas Klühr.
“By expanding these Flugzug services, we can provide our customers all over Switzerland with the best possible rail connections to and from our global route network. And at the same time, we can offer our international guests a smoother and simpler journey to their Swiss destination.”
Andreas Meyer, Chief Executive Officer of SBB, is equally convinced by the collaborative approach. “Switzerland and the tourism sector will both benefit from this strategic partnership,” he says. “We want to make it as easy as possible for the customer to buy their ticket from, say, Hong Kong to Interlaken in a single booking process. This will both simplify their planning and help protect the environment.”
As well as expanding their range of Flugzug services, SWISS and SBB will be striving to steadily further enhance their intermodal travel product by offering more direct trains and in their handling of any operating irregularities. The partners also plan to integrate seat reservations for the rail journey into the ticket booking process, and are further considering the option to drop-off baggage at Swiss rail stations.
The strategic partnership between SWISS and SBB to gradually expand their intermodal travel product in Switzerland is a long-term undertaking. In embarking on their strategic collaboration, the partners are responding to a growing demand among travellers for the seamless combinability of different transport modes.
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