Entire Travel Group has announced the launch of a Melbourne office and the addition of four well-known European specialists as part of the latest phase in the company’s ongoing expansion. The new office will be based in the Melbourne suburb of Carnegie and led by Entire Travel Group Sales Director Greg McCallum. Staff will include consultants Viola Attalla, Marianna Errico, James Wyatt and Nicole Serisier, all previous employees of the now-defunct Tempo Holidays and Bentours.
McCallum says Entire Travel Group acted quickly and decisively to secure new roles for the four consultants, who collectively offer more than 60 years travel industry experience.
“The sudden demise of Tempo has been devastating for everyone involved – none more so than the company’s loyal and talented consultants,” says McCallum. “As competitors we have always respected their team’s specialist knowledge, and we know that their work is valued by the many travel agents who have engaged with them over the years. I’m delighted we can now bring those skills into the Entire Travel Group fold.”
McCallum says the Melbourne team will add a new dimension to Entire Travel Group’s service proposition by working exclusively with travel agents constructing complex multi-destination European itineraries.
“At present our consultants focus only on their one specialist destination – a point of difference that the majority of our customers embrace. It means, however, that when agents have clients travelling to more than one European nation, they interact with multiple specialists.
“Some agents prefer to deal with one consultant for the entire itinerary and we are now happy to offer that alternative service, without any compromise in the quality of advice – a development only made possible by the years of experience our new Melbourne team bring to their roles.”
Wholly Australian-owned and -operated, Entire Travel Group offers a portfolio of nine specialist brands across Europe, North America and the Pacific and Indian oceans. The company was named Australia’s Best Specialty Wholesaler at the 2019 National Travel Industry Awards.
For further information please visit entiretravel.com.au
Lead image: From left to right are James Wyatt, Nicole Serisier, Greg McCallum, Viola Attalla and Marianna Errico.