Ulla Hefel Böhler, CEO for Insight Vacations and Luxury Gold, said, “We thank Alex for her leadership and many contributions in leading Insight Vacations & Luxury Gold Australia these past four years. Winning the Escorted Touring Company of the Year at the 2019 Travel Awards and being an NTIA Finalist for Best Tour Operator – International for each of the past four years is a testament to Alex and the entire Australian team. We will miss her and wish her and her family the very best as they settle back into life in New Zealand.”
O’Connor commented: “It has been an honour and privilege to lead the Insight Vacations & Luxury Gold team. They are an incredible bunch of people and I look forward to following their future successes from afar. I’d also like to thank the Tollman family, John Veitch and Ulla Hefel Böhler, for giving me the opportunity to play a part in the Insight Vacations & Luxury Gold story.”
Hefel Böhler has named the internal promotion of Karen Deveson as the new Managing Director for Insight Vacations & Luxury Gold Australia, effective 1 May, 2020. Deveson is currently Head of Marketing for Insight Vacations & Luxury Gold, having joined the company over three years ago.
“We are thrilled to promote Karen into this key leadership role. Karen is immensely talented and has contributed significantly to the performance of our business over her tenure,” Hefel Böhler said.
“She is well respected by industry and media partners, and her strong customer orientation will ensure Insight Vacations & Luxury Gold remain at the forefront of providing the very best premium and luxury guided holidays in the market. The fact we’re able to appoint internally speaks volumes of the talent which exists within the TTC Australia team, and I look forward to working closely with Karen as she steers Insight Vacations & Luxury Gold Australia to new heights.”
Deveson has over 20 years’ experience across the media, research, marketing and tourism sectors. Prior to her current role, she held positions as the General Manager of Publishing at Seven West Media, Director Corporate Marketing ACP (now Bauer Media) and co-founded the boutique brand and research consultancy, Sycamore. Deveson has a genuine passion for understanding consumer behaviour and the motivation behind consumer decisions. She had led both local and international business and brand transformations to extract new revenue opportunities within mature businesses.
Deveson stated, “We have a strong team at Insight Vacations & Luxury Gold and have generated great momentum under the direction of Alex. We’ve come a long way in the last four years, and I feel privileged to be leading the Australian business on the next steps of that journey.”