Hayman, qualia, Daydream Island closed by COVID-19

Australia's non-essential travel ban sees multiple reef resorts temporarily close

InterContinental Hayman Island Resort

Queensland’s Great Barrier Reef based resorts of Hamilton Island, Daydream Island and InterContinental Hayman Island Resort have been temporarily forced to close as a result of the Australian Government’s new ban on non-essential domestic travel, fuelled by the coronavirus pandemic.

The operations pause impacts all accommodation on Hamilton, including the luxury resort qualia, Beach Club, Reef View Hotel, Palm Bungalows and Holiday Homes, for an indefinite timeline.

“We will be watching the advice from the government closely in the coming weeks,” Hamilton Island said.

“Hamilton Island would like to stress what is important right now is to ensure everyone follows the government advice to avoid the spread of COVID-19. Hamilton Island will be doing all that we can to support our guests during this time,” the company said in an advisory on its website.

The Whitsundays’ resort island is asking impacted guests not to contact its call centre as its reservation team are contacting those guests with the most urgent arrival dates. Guests are being offered either a refund or credit for a future stay at Hamilton Island accommodation.

Clients who have not booked directly with Hamilton Island are recommended to contact their travel advisor.

InterContinental Hayman Island Resort has today advised it will also pause operations and shut its doors until the end of June 2020, a representative from the luxe property told LATTE this afternoon.

With flights being cancelled for non-essential travel to Hamilton Island, a launch transfer onward to Hayman was no longer available.

Daydream Island Resort has also followed suit, this afternoon saying it has made the “difficult decision to place further restrictions onto the island as your health and well-being are of utmost importance to us”.

Guests booked to arrive at Daydream Island Resort between 25 March and 31 May 2020 are being advised not to travel to the island.

“We understand this is short notice and will create disruption to travel plans. We will be doing all that we can to support our guests during this time,” the resort said.

Orpheus Island Lodge has also closed its doors, effective today [23 March, 2020].

“This decision is temporary and we will be monitoring advice from the government closely, but at this stage we’re planning to be closed for 2 to 3 months and will re-open to our loyal guests as soon as travel restrictions ease,” Orpheus Island Resort’s website says.

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