Indefinite pause at One&Only Wolgan Valley

Ultra-luxe retreat responds to state and national travel advisories

Emirates One&Only Wolgan Valley has paused operations for the second occasion in 2020, this time in response to the coronavirus pandemic. The Luxury Lodges of Australia member property temporarily halted business this week for an indefinite period.

“Based on the ever-evolving COVID-19 (Coronavirus) situation and the latest government issued travel advisories for both Australia and New South Wales, we have decided to temporarily close Emirates One&Only Wolgan Valley as of 6 April 2020,” Kerzner International Resorts CEO Michael P Wale said on a post on the Emirates One&Only Wolgan Valley website.

“We do not have a date confirmed for a new opening at this time but as you know, One&Only has been committed to Australia, New South Wales and the Greater Blue Mountains community for over a decade,” Wale added.

In a statement to LATTE, One&Only said:

“Our absolute priority is the health, safety and well-being of our guests and colleagues. Based on the latest guidelines issued by the Australian Federal and NSW State Governments, international and domestic borders are currently closed, and all Australian residents have been advised to remain at home, unless travel is absolutely essential.

“Emirates One&Only Wolgan Valley must therefore pause all forthcoming arrivals at this time.

The statement continued, saying: “Our thoughts remain with all affected by the COVID-19 global pandemic. Health, wellness and the joy of travel is paramount and we will continue to do everything we can to provide a safe environment for our valued guests in the near future.”

As with all One&Only resorts, Emirates One&Only Wolgan Valley is currently offering a flexible cancellation policy, waiving all change and cancellation fees to existing and new bookings for stays between now and 31 May.

Earlier this year, the Australia ultra-luxury resort closed its doors as a precautionary response to Australia’s devastating bushfire last summer.

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