Singapore Changi Airport has been named as the World’s Best Airport for the eighth consecutive year by customers at the Skytrax 2020 World Airport Awards. It is the eighth successive year Changi has scooped the top gong.
Tokyo Haneda retained its second-place position (and also the World’s Cleanest Airport), while Hamad International Airport Doha overtook Seoul Incheon International Airport to gain a place in the top three in 2020.
Skytrax CEO Edward Plaisted said Singapore Changi Airport’s latest accolade is a “truly remarkable achievement and demonstrates a simply fantastic level of consistency”.
The annual survey and awards finalisation was all completed this year in March, but due to COVID-19 the awards event scheduled for 1 April in Paris was cancelled.
“We felt it was now right to try and bring some cheer into the airport industry in these difficult times,” Plaisted said.
The World’s Top 10 Airports of 2020 were:
- Singapore Changi Airport
- Tokyo Haneda Airport
- Hamad International Airport Doha
- Incheon International Airport
- Munich Airport
- Hong Kong International Airport
- Narita International Airport
- Central Japan International Airport
- Amsterdam Schiphol Airport
- Kansai International Airport
In this region, ranked inside the Top 100 airports globally were:
17. Melbourne Airport (up from 23 in 2019)
21. Brisbane Airport (down from 18 in 2019)
26. Sydney Airport (down from 21)
29. Auckland Airport (down from 27)
59. Adelaide Airport (up from 76)
61. Gold Coast Airport (down from 45)
62. Perth Airport (down from 52)
65. Christchurch Airport (down from 51)
Sydney Airport was ranked fifth in the Best Airports: 40-50 million passengers, the same position that Melbourne Airport was ranked for the Best Airports: 30-40 million passengers, while Brisbane Airport was third in its category, Best Airports: 20-30 million passengers.
Melbourne Airport achieved the gong for Best Airport in Australia/Pacific and Adelaide Airport the Best Regional Airport in the same region.
The Best Airport Hotel in Australia/Pacific went to Accor’s Pullman Sydney Airport.