Crystalbrook Collection going cashless

Mindfully Safe initiative launching in response to COVID-19

Australian independent hotel and resort operator, Crystalbrook Collection, will move to a completely cashless operation from 1 July 2020. The initiative is an element of Crystalbrook’s Mindfully Safe protocols being launched in response to COVID-19 and focus on heightened hygiene measures.

The Crystalbrook Collection includes: Riley, a Crystalbrook Collection Resort, Cairns; Little Albion*, a Crystalbrook Collection Boutique Hotel, Sydney; Byron at Byron, a Crystalbrook Collection Resort, Byron Bay;
Bailey, a Crystalbrook Collection Hotel, Cairns; Flynn, a Crystalbrook Collection Hotel, Cairns (opening October 2020) and Kingsley, a Crystalbrook Collection Hotel, Newcastle (opening Q1 2021).

Recognising that life-and-travel-anxiety is at an all-time high for many Australians, the group has teamed up with The Indigo Project, a progressive psychology practice based in Sydney’s Surry Hills, to offer a series of Spotify playlists and relaxation-inducing meditations available on in-room iPads at each of Crystalbrook’s six hotels across Australia.

Crystalbrook Collection has also partnered with mental health support organisation Beyond Blue to donate $5 from every direct booking made until the end of 2020 to help Australians in need.

All Crystalbrook hotels will also offer in-room (via iPad) yoga, barre, Pilates and art classes along with access to free yoga mats to help destress.

Australia’s first cashless hospitality company

From 1 July 2020 all Crystalbrook hotels, resorts, restaurants, bars and spas will be cashless.

According to Crystalbrook, “cash has been thrust into the spotlight as a haven for germs. We’re talking E. coli, Vibrio spp., Salmonella spp., and about 26,000 other bacteria. Even the Australian government recommends you opt to pay by card where possible”.

Touch-less, clean-more

Crystalbrook Collection will also be offering contactless and paperless check-in and check-out and optional complimentary face masks along with a host of other deep cleaning measures.

*Little Albion, a Crystalbrook Collection Hotel implementation of the program in late July 2020.

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