Trenitalia launches new digital pass solution

Mobile Italy Pass accessible via Eurail Rail Planner App

Following a successful pilot in June, the new Mobile Italy Pass is now available via the Eurail and Interrail webshops. Trenitalia is the first of the participating carriers in the Eurail and Interrail scheme whose rail services will be available via a new digital solution – the first all-in-one mobile pass that travellers can conveniently access via the dedicated Rail Planner App.

Eurail and Interrail Pass holders will now be able to easily manage all the trips connected to their pass from mobile devices, while so far this had to be done manually via a paper travel diary to be compiled by the traveller prior to each trip.

To validate the pass, ticket inspectors can scan the barcode presented in the app. To reduce the risk of fraud or falsification, the pass also contains visual validation security elements for ticket inspectors. Comprehensive training for ticket inspectors and successful field testing took place both online and onboard of Trenitalia trains in June, after COVID-19 lockdown measures were eased and train travel was made possible again.

The launch of the mobile pass for Italy is the first step in the roll-out of a digitisation project of Eurail that connects more than 35 participating carriers across Europe in one flexible travel offer. The objective of the project is to have a centralised distribution system and to take away the need for paper tickets.

The new Italy Mobile Pass is currently exclusively available at the Eurail and Interrail webshops. The mobile version of the multi-country Global Passes and more One Country Passes will follow later this year.

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