Crystal has expanded its health and safety measures for its Crystal Clean+ protocols to include requirements for COVID-19 testing for guests and crew, mandatory travel insurance, in-port guidelines and more.
The new Crystal Clean+ 3.0 protocols build on Crystal Clean+ 2.0, the initial set of enhanced health and safety procedures which the company released in July.
Crystal Clean+ 3.0 guidelines span updates in the company’s pre-boarding and embarkation procedures, social distancing requirements, shore excursion policy, crew member standards and practices and more.
Guests will now be required to complete a COVID-19 test prior to departure for their cruise and provide a printed copy of their negative result at check-in – failure to comply with this requirement will result in denial of boarding. In addition, guests will take a second COVID-19 test upon arrival at the pier and must test negative prior to boarding. Guests will be required to purchase travel insurance, which can be purchased via Crystal or a third party.
While onboard, Crystal guests are asked to observe social distancing of at least two metres of those outside of one’s travel party.
Guests will only be permitted to disembark the ship in port if participating in Crystal’s shoreside activities or excursions and shuttle buses into town will not be provided when in port; guests who do not comply with this requirement will not be permitted to re-board the ship.
The comprehensive list of Crystal Clean+ guidelines, including the new 3.0 additions, can be found on Crystal’s new Health & Safety Hub on the Crystal website. Crystal Clean + 3.0 measures were released across all brand experiences – Crystal Cruises, Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises.
Crystal is committed to being in full compliance with CLIA guidelines as well as the CDC (for Crystal Symphony, Crystal Serenity and Crystal Endeavor), EU Healthy Gateways (for Crystal Esprit) and any local or national regulations set by European cities and states (for Crystal River Cruises) and, as such, will update these protocols according to their recommendations. Crystal has voluntarily extended its suspension of global voyages until 31 December 2020.