NCLH suspends Regent and Oceania cruises until end of March 2021

Extended pause required to implement CDC's Framework for Conditional Sailing Order

Norwegian Cruise Line Holdings Ltd (NCLH) has extended the suspension of its global cruise voyages as the company continues to put in place a return-to-service plan to meet the requirements of the Framework for Conditional Sailing Order issued by the US Centers for Disease Control and Prevention (CDC).

The suspension now spans all voyages on Norwegian Cruise Line embarkations between 1 January and 28 February 2021, as well as select voyages in March 2021, and all voyages on Regent Seven Seas Cruises and Oceania Cruises between 1 January and 31 March 2021.

In a statement, NCLH said it will “continue to work in tandem with global government and public health authorities and its Healthy Sail Panel expert advisors to take all necessary measures to protect its guests, crew and the communities visited.

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Guests who are currently booked on cancelled voyages on Norwegian Cruise Line, Oceania Cruises or Regent Seven Seas Cruises have been asked to contact their travel advisor or the cruise line for more information.

Regent Seven Seas Cruises

Seven Seas Explorer at Portofino

For Regent Seven Seas, the extended voluntary temporary freeze of sailings impacts departures planned aboard Seven Seas SplendorSeven Seas ExplorerSeven Seas Voyager and Seven Seas Navigator, as well as the previously suspended cruises departing though April 2021 on Seven Seas Mariner.

To ensure guests feel confident about sailing with Regent, the luxury line has extended its Regent Reassurance policy to include all reservations made by 31 December 2020. On Regent Seven Seas Cruises voyages embarking through 31 October 2021, guests who have paid in full have the option to cancel up to 15 days* prior to departure date and receive a 100% Future Cruise Credit, which can be applied to any new reservation within one year on any Regent voyage sailing before 31 December 2022.

Those guests seeking a full refund must apply by 16 December 2020. View the Terms and Conditions here.

Oceania Cruises

Nautica at sea

Oceania Cruises has listed 30 departures across five ships that are impacted by the continued cruise pause. They include sailings on the following ships and dates in 2021:

  • Regatta – 16 February, 5 March, 15 March, 25 March and 4 April
  • Nautica – 5 January, 19 January, 2 February, 4 March and 18 March
  • Marina – 8 January, 18 January, 28 January, 17 February, 9 March, 19 March and 9 April
  • Riviera – 3 January, 13 January, 27 January, 6 February, 16 February, 26 February, 10 March and 20 March
  • Sirena – 5 January, 20 January, 4 February, 28 February and 10 March

Oceania Cruises said: “To make up for the inconvenience of this suspension, guests who are currently booked on voyage departures noted above that are paid in full with cash funds (credit card, check, bank wire) will automatically receive a Future Cruise Credit worth 125% of the cruise fare paid.

“This is our way of providing even more value to our loyal guests to cruise with us at a later date. This Future Cruise Credit will be issued automatically and may be applied to any voyage on Oceania Cruises, anywhere in the world, through 31 December 2022 that is booked by 2 December 2021.”

Under Oceania Cruises’ Travellers Assurance Programme, guests can book a similar or identical itinerary for 2021 or 2022, “with total peace of mind and confidence knowing that all bookings made through 31 December 2020 for sailings through 31 October 2021 will be covered by the scheme.”

Future Cruise Credits for the cancelled voyages listed above that were paid in full will automatically be processed to the guests’ Oceania Club profile after 16 December 2020, and may be applied to any voyage on Oceania Cruises anywhere in the world through 31 December 2022.

More details on the program here.

Lead image credit: Asad Photo Maldives from Pexels

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