Virgin Atlantic has this week reopened its Clubhouse at New York JFK Airport after an 18-month pause under a new partnership with Plaza Premium Group.
The airline’s Upper Class customers, Flying Club Gold members as well as Delta Air Lines’ Gold, Platinum, and Diamond Medallion members, can once again access Virgin Atlantic’s flagship North America lounge enjoying a complimentary a la carte menu featuring five-star dining, tapas dishes and afternoon tea plus a wide selection of cocktails, wine and soft drinks.
The Clubhouse experience has been tailored to ensure the safety of customers. Customers will be encouraged to remain in their seated areas and enjoy table service from the Clubhouse team.
Plaza Premium Group will now be responsible for the day to day operation of the JFK Clubhouse under the guidance of the Virgin Atlantic team. Virgin Atlantic will also work with Plaza Premium for the Clubhouses in other US cities, including Boston, San Francisco and Washington DC, along with Johannesburg once travel restrictions are eased.
Plaza Premium group will bring a wealth of experience to the Virgin Atlantic Clubhouse offering. The Group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for four consecutive years from 2016 to 2019 at the Skytrax World Airline Awards.
“With 22 years of experience in creating exquisite, award-winning airport moments, the PPG team look forward to serving Virgin Atlantic passengers a memorable and deliver each of these signature lounge experiences to life,” said Bora Isbulan, Chief Commercial Officer, Plaza Premium Group.
“This unique partnership sees two global travel brands offering the brand’s unique perspectives on airport hospitality, design and service that leaves an imprint with each visit. We are here with aligned mission and goals, joining hands to offer an elevated airport journey in supporting the return of travel.”
“We are looking forward to working with like-minded partners to bring a brand new lounge experience and provide world-class lounge experience in welcoming global travellers. Virgin Atlantic and Plaza Premium Lounge have also agreed on the co-development of lounges in other key hubs within the airline’s network. Details will be announced at due course,” Isbulan added.
Lead image: The iconic sofa – Virgin Atlantic Clubhouse at New York JFK