Virtuoso has introduced a “Travel Basics” online training program overseas for travel advisors who are new to the industry.
Launched in overseas markets a few weeks ago, “Travel Basics” aims to provide a comprehensive introduction to the fundamentals of the travel industry. This expanded knowledge of foundational concepts supports advisors as they outline their personal career goals and build their businesses. The program was developed in response to Virtuoso members’ request to assist with recruitment and offers them the opportunity to broaden the talent pool by fast-tracking the learning curve for new entrants.
The program consists of 15 modules, two practice assessments and one final assessment. Topics range from “Starting the Client Relationship” and “Developing an Itinerary” to “Selling Travel Insurance” and “Preparing Quotes and Invoices”.
“The essentials taught in ‘Travel Basics’ will act as the foundation for success for our advisors and their agencies,” said David Kolner, Virtuoso’s SVP of Network Products and Strategy. “While this is just one component in a vast array of professional development offerings from Virtuoso, it’s the most important because it introduces new entrants to the terminology, concepts and practices that seasoned travel advisors have taken years to develop.”
An additional offering in the Virtuoso professional development portfolio, recommended to burgeoning advisors who have completed Travel Basics, is the “Virtuoso Certified Travel Advisor” (VCTA) program. This program provides new advisors with the opportunity to take their businesses to the next level by establishing a solid career path in the luxury travel market segment. VCTA offers a comprehensive curriculum designed to build, apply and reinforce knowledge in a bid to strategically develop new talent. The program includes 10 hours of coursework prior to training and six months of follow-up coaching and personal communication.
At this stage, Virtuoso is evaluating the rollout of Travel Basics to the Australian and New Zealand markets.
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