Azamara to establish beachhead Down Under

Brisbane-based contact centre now recruiting

Azamara Quest in Sydney Harbour | Credit: Tim Faircloth/Azamara

Azamara has confirmed plans to embed itself in the Australian marketplace by establishing stronger roots to foster growth in the Oceania region.

Building on the successful return to local waters of Azamara Quest this cruise season, and in response to “high demand”, Azamara’s Australian shoreside team continues to grow, with the boutique cruise line recruiting for three positions to provide customised sales support for key travel partners.

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“Since resuming service with our four-ship fleet and making our long-awaited return to Australia, we have driven global growth across all markets,” said Patrice Willoughby, Chief Sales Officer, International of Azamara.

“Our travel partners have been an integral piece to this growth, and we will continue to expand our team and enhance our offerings to better serve them.”

Following the recent appointment of Victoria Chigwidden as Director of Sales – Australia and New Zealand, the Australia team continues to expand and is currently searching for staff to join its burgeoning team. That includes the development of its own dedicated reservations team in Australia, as part of its enhanced global contact centre.

Patrice Willoughby, Chief Sales Officer, International - Azamara

The local call centre team will be led by Daragh Robbins, who has been with Azamara for 12 months and has more than 5 year’s prior experience at Royal Caribbean Group. The brand is now recruiting for the new contact centre roles, ahead of its opening in February, along with a sales and marketing support executive, and a Business Development Manager to help bolster market growth.

View details of Azamara’s Brisbane-based contact centre vacancy here.

Along with the growth of the shoreside team, Azamara continues to improve service and offerings for in-market travel partners. Next month, Azamara will introduce its brand-new Versonix Seaware Touch booking platform, accessible through the entirely new Azamara Alliance travel partner program, which uses updated tools and technologies to create a seamless experience for trade partners.

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