Lindblad Expeditions has rolled out the company’s most comprehensive, full-service trade initiative in its 50-year history and confirmed plans to move to a new reservation booking system.
Encompassing four key pillars of Training, Service, Technology and Appreciation, Expedition 360℠, Lindblad Expeditions says the platform will “significantly enhance the brand’s ability to serve its travel advisor partners.”
Building on its award-winning Expedition 360° training platform, the new program provides a full complement of resources travel partners need to grow their business and tap into the break-out travel trend of the decade, expedition cruising.
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“Expedition cruising has never been as popular and in-demand as it is today. Travel advisors are our most influential partners and our brand ambassadors to guests that are looking for active exploration and wonder in secluded places far beyond the major cruise ship docks,” said John Delaney, SVP of Sales and Revenue Management at Lindblad Expeditions. “With Expedition 360, we are building a platform that will help enable and empower our dedicated travel advisors, extending the knowledge and know-how to help them earn the confidence of their customers and sell the premier, inclusive expedition experience.”
Among the enhancements is confirmation that Lindblad Expeditions will migrate to the Seaware platform, allowing travel advisors the ability to seamlessly book the expedition experience, including pre- and post-sailing programs, and more with the benefit of 24/7 reservation management. The company will also be launching a series of customisable guides through an interactive website, which will make it easier than ever for advisors to share and sell an expedition with Lindblad.
The company will also introduce a new travel advisor appreciation program; implementing new travel advisor travel rates; hosting special, exclusive events on board its fleet and more.
Find out more about the Expedition 360℠ travel advisor support program at www.360.expeditions.com.