Hapag-Lloyd Cruises CEO Pfitzner set to depart

Isolde Susset named new Managing Director of German luxury cruise, expedition line

Julian Pfitzner, CEO of Hapag-Lloyd Cruises is leaving the company, passing the leadership baton onto his colleague Isolde Susset.

Pfitzner took over operational management of the luxury and expedition cruise operator in December 2020. At his own request, he is handing over the helm of the five luxury and expedition ships to Susset, who has shaped the expedition segment at Hapag-Lloyd Cruises for more than two decades.

Previously, Pfitzner was responsible for strategic and product marketing at Hapag-Lloyd Cruises, the Hapag-Lloyd Cruises Club and product management of the EUROPA 2 for over ten years. With the development and design of the EUROPA 2, he set standards in modern luxury cruising.

EUROPA at sea | Source: Hapag-Lloyd Cruises/Facebook

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“We would like to thank Julian Pfitzner very much for his great commitment and wish him all the best for his future responsibilities,” said Wybcke Meier, CEO of TUI Cruises. “At the same time, we are looking forward to a more intensive collaboration with Isolde Susset and wish her every success in her new position as Managing Director of Hapag-Lloyd Cruises.

“With the creation of new positions in product management and the realignment in the areas of customer service, sales and marketing, we believe Hapag-Lloyd Cruises is ideally positioned for the future,” Meier said.

In the coming weeks Pfitzner will hand over the helm to colleague Susset, whose professional career is closely linked to Hapag-Lloyd Cruises.

Susset has been shaping the brand’s expedition segment for over 20 years and is now gradually taking over responsibility for the two luxury ships EUROPA and EUROPA 2.

She began her career at sea and worked in various positions on board for several years. Susset has been part of product management in Hamburg since 1997 and also took over the management of tourism in 2013. Other milestones in her career were the commissioning of the new expedition ships HANSEATIC nature, HANSEATIC inspiration and HANSEATIC spirit, which she accompanied from the initial idea through the conception to the christening.

Lead image: Change of course at Hapag-Lloyd Cruises: Julian Pfitzner hands over the helm to Isolde Susset, © Hapag-Lloyd Cruises/Wyrwa

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