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Australian Competition and Consumer Commission

ACCC: Five-fold increase in COVID travel complaints

A new report released by the Australian Competition and Consumer Commission (ACCC) has revealed that more than 1/4 of COVID-19 complaints from the public were related to travel agencies and airlines. Travel saw a nearly 500% increase in gripes for the period from 1 January to 31 October 2020, with a whopping 24,210 cases raised, up from 4,052 in…
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