Mary Gostelow says superb care for employees benefits everyone
With exceptions that can be counted on two hands, globally, every hotel and resort has suffered dramatically for what is now a whole year. To my knowledge, only Belmond Maroma, 30 minutes south of Cancun, Mexico, has taken such a long-term view that all stakeholders, from LVMH owner Bernard Arnault via the operating team and all employees, to…
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